si0010w0027a

Service Information: Warranty rules for vehicles with external modifications/bodies

Tip si · temă 00.10 · versiune 0100 · 2010-09-17

Valabil pentru: MODEL 374, 375, 930, 932, 933, 934, 940, 942, 943, 944, 949, 950, 952, 953, 954, 957, 958, 970, 972, 974, 975, 976

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Încadrare

Grupă funcțională 0 Total › 00 Autovehicul în ansamblu › 00.10 Autovehicul complet, date tehnice, verificări legale — Seria 374 · Seria 375 · Seria 930 · Seria 932 · Seria 933 · Seria 934 · Seria 940 · Seria 942 · Seria 943 · Seria 944 · Seria 949 · Seria 950 · Seria 952 · Seria 953 · Seria 954 · Seria 957 · Seria 958 · Seria 970 · Seria 972 · Seria 974 · Seria 975 · Seria 976

EinPAS 45 Date/Informaţie › 45.10 Întregul autovehicul › 45.10.1 Informații de bază — Seria 374 · Seria 375 · Seria 930 · Seria 932 · Seria 933 · Seria 934 · Seria 940 · Seria 942 · Seria 943 · Seria 944 · Seria 949 · Seria 950 · Seria 952 · Seria 953 · Seria 954 · Seria 957 · Seria 958 · Seria 970 · Seria 972 · Seria 974 · Seria 975 · Seria 976

EinPAS 45 Date/Informaţie › 45.20 Informaţie/Măsuri › 45.20.20 Informaţie service — Seria 374 · Seria 375 · Seria 930 · Seria 932 · Seria 933 · Seria 934 · Seria 940 · Seria 942 · Seria 943 · Seria 944 · Seria 949 · Seria 950 · Seria 952 · Seria 953 · Seria 954 · Seria 957 · Seria 958 · Seria 970 · Seria 972 · Seria 974 · Seria 975 · Seria 976

SI00.10-W-0027A

Service Information: Warranty rules for vehicles with external modifications/bodies

10.9.10

MODEL 374, 375, 930, 932, 933, 934, 940, 942, 943, 944, 949, 950, 952, 953, 954, 957, 958, 970, 972, 974, 975, 976

Due to recent events, we would like to once again point out the applicable warranty rules for vehicles whereby the series production version has been subsequently modified by a body manufacturer/vehicle conversion company.

As part of our customer-oriented approach and in accordance with the expectations of our Mercedes-Benz customers, we, as the manufacturer, recommend having external installations repaired within our service network.

For vehicles which were modified via the Mercedes-Benz Custom Tailored Trucks (CTT) division, Mercedes-Benz is responsible for the warranty. These vehicles are identified by an equipment code starting with Kxxx.

For vehicles which were modified by an external body manufacturer/vehicle conversion company, these modifications cannot be processed via the usual manufacturer warranty. In these cases, warranty claims, replacement parts etc. must be arranged directly with the main contractor or respective body manufacturer/conversion company. The corresponding information can be found, for example, in the vehicle data card (VeDoc) under "AO texts" or in the "Confirmations of body manufacturer" section of the maintenance booklet.