As from 2010 onwards, Sprinters with the special equipment code PB2 (Mastercode retarder VMC) have been distributed directly as complete vehicles through the Mercedes-Benz Sales organization. The different retarder variants are identified in the VeDoc with the following customer request codes under the "Bodies" tab:
Telma retarder model designation 906. x5x
KVR7ZAW011 Wheelbase 3665 mm
KVR7ZAW021 Wheelbase 4325 mm
Use the "Home" button to go straight to the Internet page of the Cars company.
Operation texts and flat rates
Operation texts and flat rates are published in ASRA for all the common operation items.
Service literature
Operating instructions
The Supplementary Instructions for the retarder scope are enclosed with the vehicle.
Workshop literature
The key repair and adjustment operations are described in the Workshop Information System (WIS).
Additional literature is available in the "Downloads" tab on the CARS company website.
Information about parts documentation and supply is also available here.
Should any questions remain unanswered or should there be any unclear issues, you can contact the Cars company using the contact form available on the Internet site.
https://infoservice-vmc.cars-gmbh.de/de/
Training:
Vehicle-specific training courses will be offered by Cars company as required.
Warranty or Hotline:
The warranty conditions for the Sprinter apply for the entire scope of the vehicle.
Warranty is processed via the VEGA simplified warranty processing system.
Code-specific damage codes are available in design group DG 60 under the designation "VMC, electric retarder".
The scope of repairs not stored with a damage code must be agreed with the Cars company directly.