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Company-owned sales and service outlet/Dealer no. | ||
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Service advisor or team leader name | ||
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Vehicle identification number | ||
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Telephone number for queries | ||
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Date | ||
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First registration | Engine (622/642/651) | Total distance (km or miles) |
This analysis sheet is to be filled out by the service advisor or team leader and technician. The analysis sheet is to be included with the defective central clutch release bearing. |
Customer complaint (to be filled out by service advisor or team leader) |
Describe the customer complaint as well as the respective situation(s) before, during and after the fault occurs as accurately as possible. | ||
Driving profile of the vehicle: | ||
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Trailer operation? | Yes ☐ | No ☐ |
Description: | ||
Determined parameter (test drive) of the customer complaint (to be filled out by service advisor or team leader) |
Malfunction? | ||
Control force at clutch pedal too low | ☐ | |
Control force at clutch pedal too high | ☐ | |
Power transmission despite operated clutch with gear engaged (if necessary, after a brief period) | ☐ | |
Other malfunctions: | ||
Sporadic malfunction(s) present? | Yes ☐ | No ☐ |
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Driving situation: | ☐ traction mode | |
☐ overrun mode | ||
☐ Idle | ||
How frequent? | ☐ always | |
☐ sporadic: | ||
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☐ in particular circumstances: | ||
Exact description of the particular circumstances: | ||
Reported by the customer (not reproducible) | ☐ | |
Diagnosis of the customer complaint (before removal of transmission) (to be filled out by the technician) |
Can noises be heard from coupling housing when the clutch pedal is operated? | |
Yes ☐ | No ☐ |
When clutch pedal is not depressed | ☐ |
When the clutch pedal is depressed | ☐ |
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Yes ☐ | No ☐ |
Between the transmission housing and coupling housing | ☐ |
In the area of the breather | ☐ |
Position(s) of leak(s): | |
Diagnosis of the customer complaint (after removal of transmission) (to be filled out by the technician) |
Are leaks present at the central clutch release bearing after removal of the transmission? | |||
Yes ☐ | No ☐ | ||
Positions of leaks: | |||
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Yes ☐ | No ☐ | ||
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Yes ☐ | No ☐ | ||
In which area (at transmission end, engine side) is it loosened? | |||
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Yes ☐ | No ☐ | ||
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Yes ☐ | No ☐ | ||
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Release bearing sluggish? | Yes ☐ | No ☐ | |
Noises? | Yes ☐ | No ☐ | |
Does the release bearing go back into unpressed position? | Yes ☐ | No ☐ | |
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Noticeable tilting play? | Yes ☐ | No ☐ | |
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Noticeable tilting play? | Yes ☐ | No ☐ | |
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Yes ☐ | No ☐ | ||
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Does the clutch have normal wear? | Yes ☐ | No ☐ | |
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Yes ☐ | No ☐ | ||
Which component parts were replaced: | ☐ clutch | ||
☐ clutch master cylinder | |||
☐ flywheel | |||
☐ other component parts: | |||
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Miscellaneous: | |||