si9800p0014a

Service Information: Inquiries regarding factory finish

ประเภท si · หัวข้อ 98.00 · เวอร์ชัน 0114 · 2018-09-25

ใช้กับ: Model all (4xWD, CAR)

ไม่มีใน “th” แสดงเป็น อังกฤษ

ตำแหน่ง

กลุ่มฟังก์ชัน 3 Body › 98 Paintwork › 98.00 General — ซีรีส์ 900 (รุ่น 9**) · ซีรีส์ 902 (รุ่น 9**) · ซีรีส์ 904 (รุ่น 918, 919, 924, 925, 938, 943, 957) · ซีรีส์ 906 (รุ่น 917, 918, 924, 953)

EinPAS 40 Preservation/paintwork › 40.15 Paintwork/paintwork care › 40.15.1 Basic information — ซีรีส์ 900 (รุ่น 9**) · ซีรีส์ 902 (รุ่น 9**) · ซีรีส์ 904 (รุ่น 918, 919, 924, 925, 938, 943, 957) · ซีรีส์ 906 (รุ่น 917, 918, 924, 953)

EinPAS 45 Data/information › 45.20 Information/measures › 45.20.20 Service information — ซีรีส์ 900 (รุ่น 9**) · ซีรีส์ 902 (รุ่น 9**) · ซีรีส์ 904 (รุ่น 918, 919, 924, 925, 938, 943, 957) · ซีรีส์ 906 (รุ่น 917, 918, 924, 953)

ใช้กับเครื่องยนต์/เกียร์ด้วย: 139 ***, 254 ***, 256 ***, 272 ***, 276 ***, 282 ***, 457 9**, 541 9**, 542 9**, 608 ***, 700 4**, 700 420, 700 421, 700 422, 700 423, 715 3**, 715 5**, 722 6**, 722 9**, 724 ***, 724 0**, 724 033, 724 044, 724 045, 724 1**, 724 103, 724 114, 724 115, 724 120, 725 ***, 725 0**, 725 035, 725 037, 725 038, 725 085, 725 1**, 739 390, 739 391, 739 395, 739 396, 739 397, 739 398, 739 399, 740 698, 743 3**, 743 4**, 743 498, 746 971, 924 9**, 924 910, 925 9**, 926 9**

SI98.00-P-0014A

Service Information: Inquiries regarding factory finish

25.09.2018

Model

all (4xWD, CAR)

Inquiries regarding factory finish

For various reasons it may be necessary for workshops to clarify,

1 if the paint is a special paint (identifier "000", Designo, etc.) or

2 if a "repetition of the paintwork operation step" took place at the plant.

Special colors either have the identifier "000" on the identification plate or do not have a paint number. Please address your queries on special colors directly through the TIPS case module.

Please also address any queries on "repetitions of the paintwork operation step ", e.g. because of dust inclusions or runs as part of the standard painting process through the TIPS case module taking the following process flow into account.

Process flow

Creation of a Sketch sheet for paint damage (OF98­00­P­3000­*) for customer file

Measurement of paint coat thickness on following parts of body (each at least once):

Engine hood

Trunk lid

Roof

Front fender

Rear fender

Doors

The measurements of the coat thickness must not be made directly at the fold or at the edge area. The Sketch sheet for paint coat thickness can be used for documentation of the paint coat thicknesses.

Case 1

Case 2

Case 3

Coat thickness

- Between 80 μm and 160 µm on horizontal surfaces
- Between 80 µm and 150 µm on vertical surfaces

- Less than 80 µm on horizontal or vertical surfaces

- More than 160 µm on horizontal surfaces
- More than 150 µm on vertical surfaces

Indication of

- No "repetition of the paintwork operation step" in production
- No post-repair refinishing after leaving the plant

- A "repetition of the paintwork operation step" in production or
- Post-repair refinishing after leaving the plant

Measure

None

Written paint query (over TIPS case module, DG 98)

Required details

– Vehicle identification number
- Measured paint coat thickness
- Complaint and naming of the components affected

Written paint query

The relevant Market Performance Center (MPC) or the relevant General Distributor (GV) forwards the TIPS query to GSP/TPB to be investigated and answered. GSP/TPB sends a reply to the query with the corresponding details (specialist comment) directly through the TIPS case module or to the relevant MPC or GV. This then notifies the company submitting the query about the result. The service advisor in the operation explains the matter to the customer.

Generally, the response to the query is issued within a day. In exceptions the MPC or the GV is notified about the expected time frame involved in good time.

For legal reasons the queries must always be submitted in writing, therefore telephone queries should not be made.