Arrange correction of vehicle documents, replace/provide · sm0010s0037a · Mercedes-Benz WIS

SM00.10-S-0037A

Arrange correction of vehicle documents, replace/provide

02.03.2016

Model	415.6## ## as of 162903 up to 169794
	with code S23 (Co-driver's seat double seat)

Operation no. of the operation texts or standard texts and flat rates
Category	Op. no.	Operation text	Time	Acc. no.	Code
P	02 9188	Operations: Check vehicle documents	---	99 920 67	CITTVVPAP
P	02 9189	Operations: Arrange correction of vehicle documents, replace/provide (after check)	---	99 920 67	CITTVVPAP

	Check
1	Check whether vehicle is affected by measure		SM00.10-S-0037-01AAA
		 For authorized MercedesBenz service partners, only the entry in the "Extended VEGA Application" (EVA) system, in the "Current" tab is decisive. An additional test of the affected vehicles in the workshop information system (WIS) or vehicle list is thereby not necessary.
2	Request handover of vehicle documents to customer	 Including original "Certificate of Conformity" *COC( documents.
3	Check vehicle documents for completeness	 Seating capacity (including driver seat) in field "S.1" of the vehicle documents must match the actual seating capacity (including driver seat) of the vehicle.
		If the vehicle documents are OK
		
		Proceed with step 7.
		If the vehicle documents are not OK:
		
		Proceed with step 4.
	Settlement
4	Agree on next steps	 Following coordination, the original old COC documents must be sent to the following address: Daimler AG MercedesBenz Düsseldorf Plant Plant: 065 In-house post code (HPC): PS41 Department: VAN/OSD 40467 Düsseldorf Germany The new COC documents will only be delivered by the Düsseldorf plant after the original old COC documents have been returned.
		* For Germany only
		
		Further steps for requesting new COC documents to be coordinated per email (coc[email protected]). Always state the company-owned sales and service outlet/service partner dealer number in the email.
		* Not for Germany
		
		Contact technical wholesales level (MPC) or general distributor (GV) to request new COC documents and coordinate additional steps. The technical wholesales level (MPC) or general distributor (GV) can proceed as for Germany (coordination per email, see above).
		In the event of a positive notification, request new COC documents
		
		Proceed with step 5.
5	Fill out certificate for increase in seating capacity
	Increasing number of seats, certificate		OF91.00-S-1000-01D
6	Initiate correction or reissue of vehicle documents for vehicle	 New vehicle documents can be applied for from the vehicle licensing agency (registration authority) by any person (e.g. workshop personnel) on presentation of the documents listed below.
		 If the correction or reissue of the new vehicle documents at the vehicle licensing agency/registration authority is applied for and carried out by the workshop personnel, the customer must be informed beforehand that the following documents need to be handed over to the workshop personnel for this purpose: Old vehicle documents New original COC documents (see operation step 4) Filled-out certificate for increased seating capacity (see operation step 5) Informal and signed letter of authority by registered owner or owner of vehicle Official photo ID of the applicant
7	Hand over new or old vehicle documents (including original new or old COC documents) to customer	 Hand the letter of authority (if provided) as well as the vehicle documents back to the customer only with a signed acknowledgment of receipt.
		 File the signed acknowledgment of receipt in a tamperproof manner.
		 Do not hand them out without first having the original old COC documents returned.

Referenced documents

of9100s100001d Increasing number of seats, certificate
sm0010s003701aaa Affected vehicles: Arrange correction of vehicle documents, replace/provide