We would like to inform you that the following regulations apply for steering wheels in the event of warranty and goodwill:
P46.10-A048-77
Features that may be settled through warranty and goodwill
Noticeable leather or manufacturing features (haptic check) may be settled through warranty and goodwill (see pictures A, B, C).
A: Butcher's cuts/scars/depressions 1.5 cm.
B: Healed or fused scars 4 cm.
C: Insect bites.
P46.10-A049-79
Types of damage due to improper use
In the event of damage due to improper use (see pictures D to I), take into account the age, kilometer reading and the general appearance of the vehicle in order to decide whether warranty and goodwill may be settled.
D: Abrasion of coating (finishing).
Cause:
Disinfectant, insufficiently absorbed skin cream, cosmetics or sunscreen products.
Cleaning with solvents.
E: Scratches in the leather cover.
F: Peeling off of the coating (finishing), fault profiles may occur at individual points or across larger areas.
Cause:
Disinfectant, insufficiently absorbed skin cream, cosmetics or sunscreen products.
Cleaning with solvents.
G: Soiling and stains.
Cleaning the steering wheel is always preferable to replacing it, if at all possible (see SI46.10-P-0011A).
H: Shiny areas.
Cause:
Skin grease, oils and greases, e. g. from care products.
Cleaning the steering wheel is always preferable to replacing it, if at all possible (see SI46.10-P-0011A).
I: Burn marks and traces of burns.
Cause:
High thermal load.
Thread affected by thermal loads
If thread is affected by thermal loads (see pictures J to M), take into account the age, kilometer reading and the general appearance of the vehicle in order to decide whether warranty and goodwill may be settled.
J, K: Burnt-through threads.
Description:
The end of the thread shows clear evidence of clumping and is also hardened.L, M: Burnt threads
P46.10-A055-76
P46.10-A052-77
Thread affected by mechanical loads
If thread is affected by mechanical loads (see pictures N, O, P), take into account the age, kilometer reading and the general appearance of the vehicle in order to decide whether warranty and goodwill may be settled.
N, O: Cut thread.
Description:
All the fibers of the thread have the same length, which indicates a clean cut.
P: Thread fanned out.
Description:
Individual fibers usually tear, the ends of the fibers are not of equal length and are usually significantly frayed.
Cause:
High mechanical loads.