si8285p0041a

Service information: Synchronization of time and date

Tip si · temă 82.85 · versiune 0101 · 2020-07-27

Valabil pentru: Model all (4xWD, CAR, smart)

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Încadrare

Grupă funcțională 3 Suprastructură › 82 Instalaţie electrică, structură › 82.85 Sisteme de navigaţie şi comunicaţie (CNS, ICS, COMAND, FleetBoard) — Seria 900 (modele 9**) · Seria 902 (modele 9**) · Seria 904 (modele 918, 919, 924, 925, 938, 943, 957) · Seria 906 (modele 917, 918, 924, 953)

EinPAS 31 Comunicaţie/Informaţie/Entertainment › 31.50 Display › 31.50.15 Afişaj display — Seria 900 (modele 9**) · Seria 902 (modele 9**) · Seria 904 (modele 918, 919, 924, 925, 938, 943, 957) · Seria 906 (modele 917, 918, 924, 953)

EinPAS 45 Date/Informaţie › 45.20 Informaţie/Măsuri › 45.20.20 Informaţie service — Seria 900 (modele 9**) · Seria 902 (modele 9**) · Seria 904 (modele 918, 919, 924, 925, 938, 943, 957) · Seria 906 (modele 917, 918, 924, 953)

Valabil și pentru motoare/cutii de viteze: 139 ***, 254 ***, 256 ***, 272 ***, 276 ***, 282 ***, 457 9**, 541 9**, 542 9**, 608 ***, 700 4**, 700 420, 700 421, 700 422, 700 423, 715 3**, 715 5**, 722 6**, 722 9**, 724 ***, 724 0**, 724 033, 724 044, 724 045, 724 1**, 724 103, 724 114, 724 115, 724 120, 725 ***, 725 0**, 725 035, 725 037, 725 038, 725 085, 725 1**, 739 390, 739 391, 739 395, 739 396, 739 397, 739 398, 739 399, 740 698, 743 3**, 743 4**, 743 498, 746 971, 924 9**, 924 910, 925 9**, 926 9**

SI82.85-P-0041A

Service information: Synchronization of time and date

27.07.2020

Model

all (4xWD, CAR, smart)

We would hereby like to note that we have been receiving more complaints about time synchronization and incorrect dates in the head unit for some time.

The following list provides an overview of the model series that may be affected with the respective telematics generations and existing solutions.

Possible effects
Under certain circumstances and with some navigation units, this can affect the:

Positioning of the vehicle

Date and time display

Correct processing of other services, e.g. Live Traffic Information

Telematics generation/navigation unit

Supplier

Affected

Affected as of

Corrective measure/TIPS documents*

NTG 6

Harman

No

-

-

NTG 5

Harman

No

-

-

NTG 4.5

Melco

Yes

06.04.2019

TIPS document
GI54.30-P-069529

NTG 4 COMAND

Melco

Yes

06.04.2019

NTG 4 Audio 50

Harman

Yes

25.03.2023

Under analysis

NTG 3.5

Harman

Yes

07.07.2025

Under analysis

NTG 3.5 (Japan)

Panasonic

No

-

-

NTG 3

Harman

Yes

21.10.2018

TIPS document
GI82.85-P-069417

NTG 3 (Japan)

Panasonic

Yes

15.04.2023

Under analysis

NTG 2.5 COMAND

Alpine

Under analysis

Under analysis

Under analysis

NTG 2.5 Audio 50

Alpine

Under analysis

Under analysis

Under analysis

NTG 2

Harman/Becker

Yes

21.10.2018

TIPS document
GI54.30-P-069165

NTG 1

Harman/Becker

Yes

21.10.2018

TIPS document
GI54.30-P-069163

D2B COMAND/APS 30

Harman/Becker

Yes

21.10.2018

Not planned

Garmin® MAP PILOT

Garmin/Panasonic

Yes

01.01.2020

SD card update

Becker® MAP PILOT

Becker

Under analysis

Under analysis

Under analysis

smart MFD

Pilot

Yes

06.04.2019

TIPS document
GI82.70-P-065659

smart 451

Bosch

No

07.04.2019 0-4 o'clock

-

BR463, Professional

Krämer

No

-

-

*The mentioned TIPS documents are assigned to the following symptoms and can be found accordingly in countries with TIPS LI documents:

Communication/Information  Information display  Display  Analog clock  Synchronization with navigation system nonfunctional

Communication/Information  Communication  Navigation  Traffic information  Service not available

We will provide information on the current situation using the corresponding TIPS documents.
For an overview of the telematics generations, see WIS document: GF82.85-P-0014-02XX

Overview of telematics generation

Model 164, 166, 169, 171, 172, 190, 197, 203.7, 204, 205, 207, 211, 212, 216, 217, 218, 219, 221, 222, 230, 231, 251, 253, 292
Model 213, 238, 257, 290
up to model year 2021

GF82.85-P-0014-02XX

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