We would like to notify you of the following situation regarding the subject of retrofits and modifications:
If the equipment of a vehicle is changed at a later stage or the vehicle is modified significantly, this must be documented accordingly in the vehicle documentation system (VeDoc).
The following must also be documented in VeDoc, e.g.:
Subsequently installed codes for special equipment
Software-based retrofits
Installation of accessory parts
Documentation of the serial numbers of retrofitted component parts
In the case of third-party retrofits, it is essential to observe Service Information SI00.00-D-0025DJ.
In addition, the body manufacturer must document all installed and modified parts in the service booklet and confirm by means of stamp and signature (see ABH information edition 06/2018 and Service Information SI00.00-D-0123DJ).
In warranty or goodwill cases where a retrofit or modification cannot be traced back through the vehicle documentation system (VeDoc), the claim may end up being rejected.
If you do not have the necessary write permissions in VeDoc to enter the conducted modifications in the "AO texts" tab, please contact your market contact partner using the market-specific process (Ticket in XENTRY Support & Feedback (XSF) system, email, telephone, etc.).