Picture shown in English |
P47.70-A131-03
What flash code (see picture) is on the charging cable box? | ||
A | No electrical power supply detected. | ☐ |
B | IC-CPD operational. | ☐ |
C | Charging process running. | ☐ |
D | IC-CPD is currently performing an integrated self-test. | ☐ |
E | Reduced charging capability due to increased temperature. Charging may take longer. | ☐ |
F | Charging process blocked due to an excessively high temperature. Check the power supply plug or protect the IC-CPD from direct solar radiation. | ☐ |
G | Charging process interrupted. Please check the external connection. | ☐ |
H | Fault. (See §4.1) | ☐ |
I | The connected power network has failed or has not been approved for use with this device. The mains socket must be checked by a qualified electrician. | ☐ |
Detailed description of the customer complaint: | ___________________________________________________ | |||
___________________________________________________ | ||||
___________________________________________________ | ||||
How often has the fault occurred? | ☐ Once | |||
☐ multiple times, if so how often:_________________________ | ||||
☐ is permanently present | ||||
Is the problem reproducible in the workshop? | ☐ Yes | ☐ No | ||
Under which conditions does the problem occur? | ☐ Cold | ☐ Warm | _____________°C/0F | |
☐ dry | ☐ moist | ☐ direct solar radiation | ||
Visual check/assessment of charging cable for external damage | ☐ OK | |||
☐ not OK__________________________________ | ||||
Operating conditions of charging cable |
Where does the customer primarily use the charging cable? | ☐ garage | ☐ Outdoors | ☐ carport | |
☐ Other: _________________________________________ | ||||
Where is the charging cable stored when not in use? | ☐ vehicle | ☐ garage | ☐ Outdoors | ☐ carport |
☐ Other: _________________________________________ | ||||
Is the charging cable permanently connected to the socket? | ☐ No | |||
☐ yes, how long:____________________________________ | ||||
Is only this charging cable used on this socket? | ☐ Yes | ☐ No | ||
Are other consumers operated at the same connection? (e.g. electric garage door drive) | ☐ No | |||
☐ yes, which:_____________________________________ | ||||
Is the socket protected by another ground fault circuit interrupter? | ☐ Yes | ☐ No | ||
Was there a known problem with the power supply, e.g. a blackout? | ☐ Yes | ☐ No | ||
Was the charging cable used with an extension cord? | ☐ Yes | ☐ No | ||
Was the charging cable used with an additional adapter? | ☐ Yes | ☐ No | ||
Was the socket/connection checked by a specialist electrician? | ☐ Yes | ☐ No | ||