Feedback sheet for routing, form

OF82.85-P-3000-03A	Feedback sheet for routing, form
	Service-Information: Rückmeldung zu unvollständigen oder fehlerhaften Kartendaten des Navigationssystems		SI82.85-P-0012A

Model

117, 156, 164, 166, 169, 171, 172, 176, 190, 197, 199, 203, 204, 205, 207, 209, 211, 212, 213, 215, 216, 217, 218, 219, 220, 221, 222, 230, 231, 240, 242, 245, 246, 251, 253, 292, 463

We would like to thank you for being prepared to assist us with information about one of our navigation products. Please answer the following questions so that we can eliminate the problems which you have encountered:

You will immediately receive an answer from us concerning the status of your complaint. For additional information: see SI82.85-P-0012A

System data

Vehicle identification number: _________________________________________________________________

Please always specify the version of the map data!

Map data version / part number: ______________________________________________________
(In case of systems with hard disk navigation, the operator's manual explains how the map data version can be read out. For systems equipped with CD/DVD or card navigation, the map data version and the part number are given on the CD/DVD, the SD card or the respective cover.)

Route type: (Please mark applicable item with a cross)
☐ Fastest route	☐ Dynamic route	☐ Eco route		☐ Shortest route
Route options: (Please mark applicable item with a cross)
☐ Avoid freeways	☐ Avoid toll roads	☐ Avoid tunnels		☐ Avoid areas (please specify)
☐ Avoid ferries	☐ Avoid car trains	☐ Avoid toll sticker roads

Location:			Destination:

Country: __________________________________________			Country: __________________________________________

City: __________________________________________			City: __________________________________________

Street: ________________________________________			Street: ________________________________________

Location: ___________________________________________			Location: ___________________________________________

On the way from: _________________________________			On the way from: _________________________________

When did the problem occur? (please tick the relevant box)

☐ When selecting the destination:
	☐ Destination is not stored or is spelled incorrectly
	☐ Special destination/POI not stored or incorrect
	☐ Destination road is not stored or is spelled incorrectly
	☐ House number is not included
☐ When calculating the route to my destination:
	☐ The route could not be calculated
	☐ The route could be calculated but was obviously wrong
	☐ The route did not match the selected route guidance mode or navigation setting
	☐ The calculated time of arrival is too early / too late
	☐ The route includes a considerable detour
☐ During the journey:
	☐ An incorrect instruction was given
	☐ A necessary instruction was not given
	☐ The map representation did not match the local situation
	☐ An instruction was given too early / too late
	☐ The system gave "off road" information

Personal details

Family name: ____________________________________________	First name: ___________________________________

Street/house number: _______________________________	ZIP code/city: ____________________________________

Telephone number/Fax: _________________________________	Email: _____________________________________

What was the exact cause of the problem? (as an illustration you can enclose a sketch, use an additional sheet if necessary!) When providing location information, please provide geographical coordinates where possible, and attach a photo of the navigation screen (the "Map information" section in the operating instructions describes where the geographical coordinates can be read out).

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