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Company-owned sales and service outlet/Dealer no. | ||
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Service advisor or team leader name | ||
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Vehicle identification number | ||
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Telephone number for queries | ||
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Date | ||
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First registration | Engine (622/642/651) | Total distance (km or miles) |
This analysis sheet is to be filled out by the service advisor or team leader and technician. The analysis sheet is to be included with the defective clutch master cylinder. |
Info: For models 447, 907 and 910, the clutch pedal, the clutch master cylinder and pedal bracket is one unit and can only be replaced together. The clutch master cylinder is not to be removed from the pedal bracket and must be returned as a complete unit. |
Customer complaint (to be filled out by service advisor or team leader) |
Describe the customer complaint as well as the respective situation(s) before, during and after the fault occurs as accurately as possible. | ||
Driving profile of the vehicle: | ||
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Trailer operation? | Yes ☐ | No ☐ |
Description: | ||
Determined parameter (test drive) of the customer complaint (to be filled out by service advisor or team leader) |
Malfunction? | ||
Control force at clutch pedal too low | ☐ | |
Control force at clutch pedal too high | ☐ | |
Power transmission despite operated clutch with gear engaged (if necessary, after a brief period) | ☐ | |
Clutch pedal remains hanging downwards (with power transmission) | ☐ | |
Clutch pedal remains hanging downwards (without power transmission) | ☐ | |
Other malfunctions: | ||
Sporadic malfunction(s) present? | Yes ☐ | No ☐ |
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Driving situation: | ☐ traction mode | |
☐ overrun mode | ||
☐ Idle | ||
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In which clutch pedal position: | ||
When pressing the clutch pedal in the upper travel range | ☐ | |
When pressing the clutch pedal in the lower travel range | ☐ | |
When releasing the clutch pedal in the upper travel range | ☐ | |
When releasing the clutch pedal in the lower travel range | ☐ | |
When pressing or releasing the clutch pedal for the entire travel range | ☐ | |
Type of noise: | ☐ cracking | |
☐ squeaking | ||
☐ creaking | ||
☐ clicking | ||
☐ pulsation | ||
How frequent? | ☐ always | |
☐ sporadic: | ||
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☐ in particular circumstances: | ||
Exact description of the particular circumstances: | ||
Reported by the customer (not reproducible) | ☐ | |
Diagnosis of the customer complaint (to be filled out by the technician) |
Are leaks present? | Yes ☐ | No ☐ | |
Position(s) of leak(s): | |||
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Does the clutch have normal wear? | Yes ☐ | No ☐ | |
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Which component parts were replaced: | ☐ clutch | ||
☐ central clutch release bearing | |||
☐ other component parts: | |||
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Is the complaint rectified after the repair? | Yes ☐ | No ☐ | |
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Miscellaneous: | |||