gf8295s0004p

Emergency call system, function

ประเภท gf · หัวข้อ 82.95 · เวอร์ชัน 0100 · 2017-09-06

ใช้กับ: Model 470, 471 with code EC1 (eCALL Russia (ERA-GLONASS)) with code EY3 (Comm. module Mercedes me connect services) with code EY5 (Mercedes-Benz emergency call system)

ไม่มีใน “th” แสดงเป็น อังกฤษ

ตำแหน่ง

กลุ่มฟังก์ชัน 3 Body › 82 Electrical system, body › 82.95 Emergency call system — ซีรีส์ 470 · ซีรีส์ 471

GF82.95-S-0004P

Emergency call system, function

22.08.2017

Model

470, 471

with code EC1 (eCALL Russia (ERA-GLONASS))

with code EY3 (Comm. module Mercedes me connect services)

with code EY5 (Mercedes-Benz emergency call system)

Emergency call system, function

S82.95-4514-79

Block diagram of emergency call system

A1/1

Instrument cluster (KI) control unit

N70s11

SOS button

A2/18

FM/AM antenna amplifier

N70s12

Breakdown assistance button

A2/47

GPS antenna

N70s13

MB-Info button

A2/51

FM/AM antenna

N72/2

Upper control panel (UCP [OBF]) control unit

A2/91

Bluetooth® antenna

N80

Steering column tube module (MRM) control unit

A2/163

GSM HERMES antenna

N87/6

Radio (Audio/COMAND)

A36

Multimedia connection unit

N93

Central gateway (CGW)

A40

Audio/COMAND control panel

N112/9

HERMES control unit

A40/2

Right lower control panel (LCPR [UBFR]) control unit

N135

Steering wheel electronics

A40/2s1

Volume control button

S2

Ignition lock switch

A40/2s2

"ON" button

S2/3

KEYLESS-GO start/stop button (with code FX9 (KEYLESS GO))

A40/5

Touchpad control unit

S110

Left multifunction steering wheel button group

A40/8

Audio/COMAND display control unit

S111

Right multifunction steering wheel button group

B25/17

Hands-free system microphone

X11

Diagnostic connector

G1/20

Buffer battery

CAN A

Telematics CAN

H4/7

Left rear speaker

CAN D

Diagnostic CAN

H4/8

Right rear speaker

CAN E

Chassis CAN

H4/9

Left front speaker

CAN HMI

User interface CAN

H4/10

Right front speaker

CAN V

Vehicle CAN

H4/27

Center instrument panel speaker

ETHERNET

Ethernet

H4/33

Left front tweeter

LIN A2

Telephone keypad LIN

H4/34

Right front tweeter

LIN B16

Buffer battery LIN

H4/44

Left rear tweeter

LIN E1

Steering LIN

H4/45

Right rear tweeter

LVDS

Low voltage differential signal

N2/18

Supplemental restraint system (SRS) control unit

PWM

Pulse width modulation (signal)

N10/1

Signal acquisition and actuation module (SAM) control unit

A

Mercedes-Benz

N30/4

Electronic Stability Program (ESP) control unit

B

Nissan

N50

Fuse and relay module control unit (SRM)

C

Default

N70

Overhead control panel (OCP [DBE]) control unit

D

Option

Function requirements, emergency call system, general

Circuit 30 ON

Transport mode not active

The communications module of the HERMES control unit is configured with the telephone number of the relevant service provider.

Emergency call system, general

The emergency call system allows a manual or automatic emergency call to be triggered. The emergency call is received by the Mercedes-Benz Service Center. The user is addressed in the language selected in the system settings of the radio (Audio/COMAND). If necessary, the Mercedes-Benz Service Center notifies the local rescue services. If the Mercedes-Benz Service Center is not staffed, the emergency call is automatically forwarded to the local rescue services.

When the HERMES control unit receives the message "Circuit 15 ON" via the diagnostics CAN, central gateway (CGW) and vehicle CAN from the SAM control unit with code FX9 (KEYLESS GO) or from the fuse and relay module (SRM) control unit, it checks the operational readiness of the emergency call system. After a successful check, the emergency call system is operational and "SOS ready" is shown on the Audio/COMAND display control unit. The following checks are carried out:

Receipt of the cyclic readiness signal from the supplemental restraint system (SRS) control unit

Connection for muting audio sources

Connection to hands-free system microphone

Connection to the HERMES GSM antenna

Connection to GPS antenna

In the event of a fault, depending on the fault type, a fault message appears on the Audio/COMAND display control unit and the fault is stored in the fault memory of the HERMES control unit. If, after switching off the ignition, the supplemental restraint system (SRS) control unit goes into sleep mode, it no longer sends a readiness signal and "SOS not ready" is shown.

The SAM control unit with code FX9 (KEYLESS GO) or the fuse and relay module (SRM) control unit sends the message "Circuit 15" via the vehicle CAN, central gateway (CGW) and diagnostics CAN to the HERMES control unit.

The emergency call system function comprises the following subfunctions:

Emergency call system status indication

Position finding

Manual or automatic emergency call

Emergency call system status indication

The status of the emergency call system is shown in the following ways:

Status indication on the Audio/COMAND display control unit

Status indication via light-emitting diode

Status indication in the instrument cluster (IC [KI]) control unit

Status indication on the Audio/COMAND display control unit

The status of the emergency call system is shown by a text message in the Audio/COMAND display control unit in the following cases:

Emergency call system operational or not operational ("SOS ready" or "SOS not ready" in telephone menu)

Emergency call has been activated ("activating" (call setup), "transmitting data" (data telegram transmission), "connected" (voice connection established))

Emergency call forwarded to local 112 rescue services (the address (with code EJ9 (COMAND Online)) and the coordinates of the vehicle position are also shown)

Call activation has failed several times ("MB emergency call processing failed. Please dial 112 on the mobile phone.")

In the event of an active emergency call, a telephone symbol, an emergency call symbol and the field strength of the HERMES control unit are also shown on the Audio/COMAND display control unit at the top right.

The HERMES control unit sends the display over the following path:

Diagnostic CAN 

Central gateway (CGW) 

User interface CAN 

Radio (Audio/COMAND) 

Low Voltage Differential Signal 

Audio/COMAND display control unit

The control communication (e.g. switch on) is transmitted by the Audio/COMAND control panel via the telematics CAN to the Audio/COMAND display control unit.

Some text messages on the Audio/COMAND display control unit can be confirmed using the Audio/COMAND control panel or the touchpad control unit. The Audio/COMAND control panel sends the signals via the following route:

Telematics CAN 

Radio (Audio/COMAND) 

User interface CAN 

Central gateway (CGW) 

Diagnostic CAN 

HERMES control unit

Status indication via light-emitting diode

The LED of the SOS button is used to indicate the following states:

Active service, light-emitting diode flashes.

Self-diagnosis of emergency call system, LEDs light for approx. 5 s.

Fault in emergency call system, LEDs permanently on.

Diagnosis

The HERMES control unit actuates the light-emitting diodes via the following route:

Diagnostic CAN 

Central gateway (CGW) 

Vehicle CAN 

SAM control unit 

Overhead control panel (DBE [OCP])control unit 

SOS button

Status indication in the instrument cluster (IC [KI]) control unit

If the HERMES control unit fails, the instrument cluster (IC [KI]) shows "SOS nonfunctional". The failure of the HERMES control unit is reported over the following path:

Diagnostic CAN 

Central gateway (CGW) 

User interface CAN

Instrument cluster (IC [KI]) control unit 

Position finding

In vehicles with code EA1 (Audio 20 CD radio) and code EV5 (Preinstallation for Garmin MAP PILOT) or with code EJ9 (COMAND Online), the HERMES control unit takes over the position finding signals from the radio (Audio/COMAND). The radio (Audio/COMAND) sends the signals via the following route:

User interface CAN 

Central gateway (CGW) 

Diagnostic CAN 

HERMES control unit 

In vehicles with code EJ8 (Audio 20 USB) or with code EA1 (Audio 20 CD radio) and except code EV5 (Preinstallation for Garmin MAP PILOT), the position finding is performed by the HERMES control unit. For position finding, the HERMES control unit uses the global navigation system (GPS). GPS is available worldwide. GPS position finding is irretrievable after vehicle transport (e.g. by train or ferry or after towing). Recalculation of the GPS position (following an interruption in satellite reception) can take several minutes. At the same time as the GPS position finding the HERMES control unit conducts a permanent basic position finding, that enables the position of the vehicle to be determined even when the GPS reception fails.

The position finding function consists of the following component functions:

GPS position finding

Basic position finding

GPS position finding

In vehicles with code EA1 (Audio 20 CD radio) and code EV5 (Preinstallation for Garmin MAP PILOT) or with code EJ9 (COMAND Online), the radio (Audio/COMAND) receives the GPS signals from the GPS antenna.

In vehicles with code EJ8 (Audio 20 USB) or with code EA1 (Audio 20 CD radio) and except code EV5 (Preinstallation for Garmin MAP PILOT), the HERMES control unit receives the GPS signals from the GPS antenna.

Additional function requirement for basic position finding

Circuit 15 ON

Basic position finding

The HERMES control unit requires the following signals for basic position finding:

Wheel speed and yaw rate signals from the Electronic Stability Program (ESP) control unit

Steering wheel angle sensor signal

The Electronic Stability Program (ESP) control unit sends the wheel speed and yaw rate signals via the following route:

Vehicle CAN 

Central gateway (CGW) 

Diagnostic CAN 

HERMES control unit

The steering wheel angle sensor integrated into the steering column tube module (MRM) control unit sends the signal via the following route:

Chassis CAN 

Central gateway (CGW) 

Diagnostic CAN 

HERMES control unit

The HERMES control unit uses the data to calculate the instantaneous position of the vehicle (longitude, latitude and direction of travel).

Position finding errors, rolling backwards with "circuit 15 OFF" (ignition switched off) or transport of the vehicle falsify the basic position finding. In both cases, this deviation is automatically corrected on receipt of GPS data.

Manual or automatic emergency call

In an emergency situation, a service receptionist from the Mercedes-Benz Service Center can obtain an overview of the condition inside the vehicle with the aid of the data received from the HERMES control unit (voice connection and data telegram) and initiate appropriate help measures. An emergency call be initiated manually or automatically. These emergency calls are made for the following reasons:

Automatic alerting of the rescue services after an accident

Alerting rescue services by pushing a button (own emergency situation, observed accident)

Reduction in rescue times through fast emergency notification with details on exact location involved

The automatic emergency call has priority over a manually triggered emergency call. If an automatic emergency call is triggered during a manual emergency call, the manual emergency call is interrupted. If a manual emergency call is triggered during an automatic emergency call, it is ignored. However, a data telegram containing updated position data is sent to the Mercedes-Benz Service Center, and the existing connection is maintained.

The manual or automatic emergency call function consists of the following subfunctions:

Triggering of an automatic emergency call

Triggering of a manual emergency call

Voice connection between vehicle and Service Center

Additional function requirements for triggering an automatic emergency call

Circuit 15 ON

Triggering of an automatic emergency call

In the event of an accident with deployment of the restraint systems (not the PRE-SAFE® system) an automatic emergency call (eCall) is immediately sent. An emergency call is sent out regardless of the severity of the accident.

The HERMES control unit receives the crash information via a direct line as a digital crash signal from the supplemental restraint system (SRS) control unit.

The supplemental restraint system (SRS) control unit also (redundantly) sends the crash information, including crash level, via the following route:

Vehicle CAN 

Central gateway (CGW) 

Diagnostic CAN 

HERMES control unit

The supplemental restraint system (SRS) control unit cyclically sends a readiness signal via the same route as the crash information. The HERMES control unit thereby monitors communication with the supplemental restraint system (SRS) control unit and the proper function of the crash detection.

Function schematic for manual or automatic emergency call function

PE82.95-S-2066-97P

Overview of system components, telematics

GF82.85-S-9999P

เอกสารที่อ้างถึง