ap0020b000010e

Maintenance intervals/maintenance notes

Type ap · emne 00.20 · version 0812 · 2019-11-20

Gælder for: Model 368.00/10 with engine 904.973, 906.998/999, 924.913/925 with code M09 (EPA 04) Model 368.05/15 with engine 906.999, 924.917/925, 926.950 with code M09 (EPA 04) Model 368.11 with engine 904.973/981 with code M09 (EPA 04) Model 382.111/123 with engine 904.945/962, 906.918 Model 382.154/155/157 with engine 457.915 with code M11 (Euro III) except code MS5 (Euro V) Model 382.17/18 with engine 906.9, 926.910/926/933/942 with code M11 (Euro III) Model 384.063/067 with engine 902.939, 904.920/968, 926.932

Ikke tilgængelig på “da”; vises på Engelsk.

Placering

Funktionsgruppe 0 Samlet › 00 Samlet køretøj › 00.20 Service, servicesystemer (FSS, ASSYST) — Serie 368 (modeller 00*, 05*, 10*, 11*, 15*) · Serie 382 (modeller 111, 123, 154, 155, 157, 17*, 18*) · Serie 384 (modeller 063, 067, 072, 073, 078, 2**, 3**) · Serie 634 (modeller 0**) · Serie 902 (modeller 939) · Serie 904 (modeller 920, 945, 962, 968, 973, 977, 978, 981) · Serie 906 (modeller 9**, 918, 998, 999)

EinPAS 10 Service › 10.30 Serviceeftersyn › 10.30.30 Serviceeftersyn — Serie 368 (modeller 00*, 05*, 10*, 11*, 15*) · Serie 382 (modeller 111, 123, 154, 155, 157, 17*, 18*) · Serie 384 (modeller 063, 067, 072, 073, 078, 2**, 3**) · Serie 634 (modeller 0**) · Serie 902 (modeller 939) · Serie 904 (modeller 920, 945, 962, 968, 973, 977, 978, 981) · Serie 906 (modeller 9**, 918, 998, 999)

Gælder også for motorer/gearkasser: 377 973, 457 908, 457 915, 457 916, 457 927, 457 932, 924 912, 924 913, 924 917, 924 919, 924 925, 924 929, 926 910, 926 911, 926 926, 926 932, 926 933, 926 942, 926 950

AP00.20-B-0000-10E

Maintenance intervals/maintenance notes

Buses above 10t

Model

368.00/10 with engine 904.973, 906.998/999, 924.913/925

with code M09 (EPA 04)

Model

368.05/15 with engine 906.999, 924.917/925, 926.950

with code M09 (EPA 04)

Model

368.11 with engine 904.973/981

with code M09 (EPA 04)

Model

382.111/123 with engine 904.945/962, 906.918

Model

382.154/155/157 with engine 457.915

with code M11 (Euro III)

except code MS5 (Euro V)

Model

382.17/18 with engine 906.9, 926.910/926/933/942

with code M11 (Euro III)

Model

384.063/067 with engine 902.939, 904.920/968, 926.932

Model

384.072/073/078 with engine 377.973, 924.912/919

Model

384.2/3 with engine 904.977/978, 924.917/929

with code M11 (Euro III)

except code M09 (EPA 04)

Model

384.3 with engine 924.917/929

with code M09 (EPA 04)

except code M11 (Euro III)

Model

634.0 with engine 457.908/916/927/932, 926.910/911

with code M11 (Euro III)

except code MS5 (Euro V)

Maintenance intervals/maintenance notes

M - Maintenance services

Z1 - Additional services only in 1st M maintenance service

Z2 - Additional services every 2 M maintenance service

Z3 - Additional services every 3 M maintenance service

Z4 - Additional services every 4 M maintenance service

V2 - Engine valves adjustment (at 1st, 3rd, 5th, 7th and thus successively during M maintenance services)

V3 - Engine valves adjustment (at 1st, 4th, 7th, 10th and thus successively during M maintenance services)

W1- Maintenance service every 90,000 km

W5- Maintenance service every 495,000 km

J1 - Maintenance services every year

J2 - Maintenance services every 2 years

J3 - Maintenance services every 3 years

B00.20-0078-06

Before performing maintenance work, read through the technical sheet, such as Operation manual and workshop information. Always have the maintenance work performed within the intended intervals. Otherwise, it may cause malfunctions or faults on the safety systems. Thus, it may cause an accident and cause injury to yourself or to others.

Vehicle maintenance categories

The scope and frequency of maintenance works are established, first, by the different conditions of vehicle usage. Mercedes-Benz maintenance plan meets those requirements, allowing you to choose the maintenance periods according to the type of vehicle usage.

Maintenance intervals depend on the use of the vehicle. For that reason, asses the conditions to which your vehicle will be predominantly submitted to in a critical way. Then, consciously choose, together with your Mercedes-Benz dealer, the most appropriate category for keeping your vehicle in good conditions.

If, for reasons of vehicle sale or change in operating conditions, the maintenance category is to be changed within the warranty period, this change must be made with the involvement of a Mercedes-Benz dealer and communicated to Mercedes-Benz do Brasil Ltda.

Considerations about engine oil change

The interval to change engine oil and oil filter is dependent on:

Engine oil quality.

The fuel: sulfur content in fuel.

Vehicle operation conditions.

Time dependent: at least every 12 months.

Engine oils

The maximum interval for oil change is achieved only when extremely high quality engine oils are used (products according to class MB 228.3 or MB 228.5). To learn more about certified products recommended by Mercedes-Benz visit the websites:

www.mercedes-benz.com.br (for Brazil)

http://bevo.mercedes-benz.com (for the other markets)

Never add any additives to approved and recommended lubricating oils by Mercedes-Benz, as the use of such additives can negatively influence on lubricating properties and cause damage to the engine.

Engine oil viscosity SAE class should be chosen according to the average temperature of the region at the respective season of the year.

Use of engine oils not approved and not recommended by Mercedes-Benz can restrict the rights to claim warranty.

Any dealership or Authorized Service Station can provide additional information on this subject.

Sulfur content in the fuel

The maximum engine oil change intervals depending on the oil class used are valid only when using diesel fuel with a sulfur tenor up to 0.3% of weight.

If the sulfur tenor is above 0.3 up to 0.8% of weight, oil change interval should be reduced by half.

If the sulfur tenor is above 0.8% of weight, oil change interval in any maintenance category should be according to the recommended for Operations under severe conditions operation.

Oil change intervals showed on the table above are valid for Euro 2 engines or below only. Lubricating oil according to class 228.1 should not be used when the fuel presents sulfur level above 1%.

Oil change intervals showed on the table above are valid for Euro 3 engines only, according to the identification on the engine identification plate. If you have any questions, please see your Mercedes-Benz dealer or authorized service location.

The ZF-Ecomat automatic transmission, mounted on chassis for articulated buses, must be refueled only with oil according to the list of lubricants ZF TE-ML 14, class 14E.

The ZF-Ecolife automatic transmission must be refueled only with oil according to the list of lubricants ZF TE-ML 20, class 20E.

The recommended change intervals shall never exceed the established limits; the event that occurs first shall be considered the deadline (mileage or time).

1st rear axle oil change should be executed at 1st vehicle M maintenance.

To identify your vehicle rear axle type, see respective construction number recorded in the axle identification plate.

MAINTENANCE INTERVALS

HEAVY DUTY

Maintenance works

Distance traveled (km)

Maintenance services

M

every 15,000

Additional complementary services every 2 maintenance services

Z2

every 30,000

Additional complementary services every 4 maintenance services

Z4

every 60,000

Wheel hubs: Change grease of the front, intermediate and auxiliary wheel hubs

Z2

every 30,000

Maintenance services every 90,000 km (only articulated chassis)

W1

every 90,000

Maintenance services every 495,000 km (only articulated chassis)

W2

every 495,000

MIXED SERVICE

Maintenance works

Distance traveled (km)

Maintenance services

M

every 30,000

Additional complementary services every 2 maintenance services

Z2

every 60,000

Additional complementary services every 4 maintenance services

Z4

every 120,000

Normal condition Wheel hubs: Change grease of the front and auxiliary wheel hubs

Z3

every 90,000

Exceptional condition Wheel hubs: Change grease of the front and auxiliary wheel hubs

Z2

every 60,000

ROAD WORK OPERATION

Maintenance works

Distance traveled (km)

Maintenance services

M

every 45,000

Additional complementary services every 2 maintenance services

Z2

every 90,000

Additional complementary services every 4 maintenance services

Z4

every 180,000

Normal condition Wheel hubs: Change grease of the front and auxiliary wheel hubs

Z3

every 135,000

Exceptional condition Wheel hubs: Change grease of the front and auxiliary wheel hubs

Z2

every 90,000

OIL CHANGE INTERVALS

Change intervals for the engine oil and oil filter (engines Euro 2)

Engine

Lubricant

Fuel sulfur level

Operations under severe conditions km

Operations under mixed conditions km

Operations under road conditions km

OM 902 LA, OM 904 LA
OM 924 LA
OM 906 LA
OM 926 LA

Class MB 228.3

up to 0.3%

every 20,000

every 30,000

every 45,000

from 0.3% to 0.8%

every 10,000

every 15,000

every 22,500

above 0.8%

every 10,000

every 10,000

every 10,000

Class MB 228.1

up to 1%

every 10,000

every 15,000

every 20,000

OM 457 LA

Class MB 228.3

up to 0.3%

every 15,000

every 30,000

every 45,000

from 0.3% to 0.8%

every 7,500

every 15,000

every 22,500

above 0.8%

every 7,500

every 7,500

every 7,500

Class MB 228.1

up to 1%

every 10,000

every 15,000

every 20,000

Oil change intervals showed on the table above are valid for Euro 2 engines or below only. Lubricating oil according to class 228.1 should not be used when the fuel presents sulfur level above 1%.

OIL CHANGE INTERVALS

Engine oil and oil filter change intervals (Euro 3 engines)

Engine

Lubricant

Fuel sulfur level

Operations under severe conditions km

Operations under mixed conditions km

Operations under road conditions km

OM 924 LA (210 cv)

MB 228.3 class or
MB 228.5

up to 0.3%

every 15,000

every 30,000

every 45,000

from 0.3% to 0.8%

every 7,500

every 15,000

every 22,500

above 0.8%

every 7,500

every 7,500

every 7,500

OM 902 LA, OM 904 LA
OM 924 LA (190 cv)
OM 906 LA
OM 926 LA

MB 228.3 class or
MB 228.5

up to 0.3%

every 20,000

every 30,000

every 45,000

from 0.3% to 0.8%

every 10,000

every 15,000

every 22,500

above 0.8%

every 10,000

every 10,000

every 10,000

OM 457 LA

MB 228.3 class or
MB 228.5

up to 0.3%

every 15,000

every 20,000

every 30,000

from 0.3% to 0.8%

every 7,500

every 10,000

every 15,000

above 0.8%

every 7,500

every 7,500

every 7,500

Oil change intervals showed on the table above are valid for Euro 3 engines only, according to the identification on the engine identification plate. If you have any questions, please see your Mercedes-Benz dealer or authorized service location.

OIL CHANGE INTERVALS

Manual transmission oil change intervals

Manual transmission

Recommended lubricant

Operations under severe conditions km

Operations under mixed conditions km

Operations under road conditions km

G60-6 (without heat exchanger)
G85-6 (without heat exchanger)

(Tropical weather operation)
Oil for transmissions according to DCAG approval, viscosity SAE 40, class MB 235.12

every 30,000

every 45,000

every 60,000

(Optional, except for tropical weather operation)
Oils for transmissions according to API GL4, viscosity SAE 80, SAE 80W or SAE 80W / 85, MB 235.1 / MB 235.5 class

every 15,000

every 30,000

every 45,000

G60-6 (with heat exchanger)
G85-6 (with heat exchanger)

(Tropical weather operation)
Oil for transmissions according to MB approval, viscosity SAE 40, class MB 235.12

every 45,000

every 60,000

every 90,000

(Optional, except for tropical weather operation)
Oils for transmissions according to API GL4, viscosity SAE 80, SAE 80W or SAE 80W / 85, MB 235.1 / MB 235.5 class

every 30,000

every 45,000

every 60,000

GO 190-6 (no retarder)
GO 210-6 (no retarder)
GO 240-8 (no retarder)

Oils for transmissions according to API GL4, viscosity SAE 80, SAE 80W or SAE 80W / 85, MB 235.1 / MB 235.5 class

every 45,000

every 90,000

every 135,000

(Optional lubricant)
Synthetic base oil for transmissions, viscosity SAE 75W90, MB 235.11 class

every 75,000

every 150,000

every 225,000

GO 190-6 (with retarder)
GO 210-6 (with retarder)
GO 240-8 (with retarder)

(Must use lubricant)
Synthetic base oil for transmissions, viscosity SAE 75W90, MB 235.11 class

every 45,000

every 90,000

every 135,000

ZF S5-680

Oil for transmissions according to API CD (minimum), viscosity SAE 30 or SAE 40, according to lubricants list specification for ZF manual transmission, lubricant class 02H

every 30,000

every 45,000

every 60,000

ZF S6-1550

Lubricating oils for transmissions according to API GL4, viscosity SAE 80, SAE 80W or SAE 80W / 85, MB 235.1 class (lubricants specified in the ZF lubricants list, class of lubricants 02B)

every 90,000

every 90,000

every 120,000

Transmission oil should be changed at regular intervals as shown in the above table, according to the vehicle maintenance category.

OIL CHANGE INTERVALS

ZF automatic transmission oil change intervals

Automatic transmissions

Recommended lubricant

Recommended intervals

ZF-Ecomat

Oils for hydraulic transmissions according to ZF recommendation, lubricants list TE-ML 14, lubricants class 14A, for transmission operating temperatures up to 100 °C.

every 30,000 km or 1 year

Oils for hydraulic transmissions according to ZF recommendation, lubricants list TE-ML 14, lubricants class 14B, for transmission operating temperatures up to 100 °C.

every 60,000 km or 2 years

Oils for hydraulic transmissions according to ZF recommendation, lubricants list TE-ML 14, lubricants class 14C, for transmission operating temperatures up to 100 °C.

every 120,000 km or 2 years

Oils for hydraulic transmissions according to ZF recommendation, lubricants list TE-ML 14, lubricants class 14E, for transmission operating temperatures up to 105 °C.

every 150,000 km or 3 years

ZF-Ecolife

Oils for hydraulic transmissions according to ZF recommendation, lubricants list TE-ML 20, lubricants class 20E, for transmission operating temperatures up to 105 °C.

every 180,000 km or 3 years

ZF EcoLife

Oils for hydraulic transmissions according to ZF recommendation, lubricants list TE-ML 20, lubricant type 20E (except for articulated buses chassis).

every 240,000 km or 3 years

The ZF-Ecomat automatic transmission, mounted on chassis for articulated buses, must be refueled only with oil according to the list of lubricants ZF TE-ML 14, class 14E.

ZF-Ecolife must be refueled automatic transmission according to the list of lubricants ZF TE-ML 20, class 20E.

OIL CHANGE INTERVALS

Automatic transmission oil change intervals: Allison

Automatic transmissions

Recommended lubricant

Recommended intervals 1

Service

Operations under severe conditions 2

General Service 3

Allison 2.100 series

Synthetic oil for hydraulic transmissions, according to the Allison TES 295 specification

Oil change

every 60,000 km or
3.000 hours

every 160,000 km or
4,000 hours

Filter change

every 40,000 km or
2,000 hours

every 80,000 km or
2,000 hours

Allison T270
Allison T270R
AllisonT280R
AllisonB300

Synthetic oil for hydraulic transmissions, according to the Allison TES 295 specification

As shown by the gear selector (refer to the need for maintenance on the gear selector display in the prognostic function as described in the vehicle operation manual).

1 The oil and transmission oil filters must be replaced at the mileage or within the stated period, whichever comes first.

2 Vehicles used in urban public transport with an average speed of approximately 20 km / h.

3 Vehicles used in public road transport with few intermediate stops and average speeds of 40 km/h or higher.

OIL CHANGE INTERVALS

Automatic transmission oil change intervals: All vehicles, except 0500 MA/UA (382.154/155) and 0500 MDA/UDA (382.157/ 158)

Automatic transmissions

Recommended lubricant

Recommended intervals

Voith DIWA 3E
Voith DIWA 5

Basic lubricants for transmissions according to VOITH specification - H55.633547

oil change every 45,000 km

Optional lubricant
Special lubricants for transmission according to VOITH specification - H55.633647 (extended oil change interval)

oil change every 120,000 km

To change the lubricant type, consult a Voith representative.

OIL CHANGE INTERVALS

Automatic transmission oil change intervals: For vehicles 0500 MA/UA (382.154/155)

Automatic transmissions

Recommended lubricant

Recommended intervals

Voith DIWA 3E
Voith DIWA 5

Basic lubricants for transmissions according to VOITH specification - H55.633547

oil change every 30,000 km

Optional lubricant
Special lubricants for transmission according to VOITH specification - H55.633647 (extended oil change interval)

oil change every 90,000 km

To change the lubricant type, consult a Voith representative.

OIL CHANGE INTERVALS

Automatic transmission oil change intervals: For vehicles 0500 MDA/UDA (382.157/158)

Automatic transmissions

Recommended lubricant

Recommended intervals

Voith DIWA 3E
Voith DIWA 5

Basic lubricants for transmissions according to VOITH specification - H55.633547

oil change every 30,000 km

Optional lubricant
Special lubricants for transmission according to VOITH specification - H55.633647 (extended oil change interval)

oil change every 60,000 km

To change the lubricant type, consult a Voith representative.

OIL CHANGE INTERVALS

Oil and oil filter change interval of VOITH DIWA 6 automatic transmission

Automatic transmissions

Recommended lubricant

Recommended intervals

Voith DIWA 6

Special lubricants for transmission according to VOITH specification - H55.633647 (extended oil change interval)

oil change every 120,000 km

Optional lubricant
Special lubricants for transmissions according to VOITH specification - H55.633547

oil change every 45,000 km

To change the lubricant type, consult a Voith representative.

OIL CHANGE INTERVALS

Oil and oil filter change interval of VOITH DIWA 6 automatic transmission : For vehicles 0500 MA/UA (382.154/155)

Automatic transmissions

Recommended lubricant

Recommended intervals

Voith DIWA 6

Special lubricants for transmission according to VOITH specification - H55.633647 (extended oil change interval)

oil change every 90,000 km

Optional lubricant
Special lubricants for transmissions according to VOITH specification - H55.633547

oil change every 30,000 km

To change the lubricant type, consult a Voith representative.

Change intervals for the rear axle oil

Rear axle

Recommended lubricant

Oil change

Operations under severe conditions km

Operations under mixed conditions km

Operations under road conditions km

743.457 (HL2),
743.252 (HH4)
, 745.089, 745.091, 745.098, 745.099 (HL5),
746.980, 746.982 (HL4)

Hypoid axle oils as per API GL5, * Class MB 235.20

1st change to

15,000

30,000

45,000

following each

20,000

45,000

60,000

740.751, 740.752 (HO7/RO 300)

Hypoid axle oils as per API GL5, * Class MB 235.20

1st change to

15,000

30,000

45,000

following each

30,000

60,000

90,000

746.270 (HO4) 746.271 (HO4) 746.973 (HO4) 746.974 (HO4) 746.990 (HL4) 746.991 (HL4) 746.999 (HL4) 746.876 (HH4) 746.881 (HH4) 746.882 (HH4) 746.218 (HO6) 740.754 (HO7/RO 300) 740.755 (HO7/RO 300) 746.984 (R 390) 746.225 (RO 440)

Hypoid axle oils as per API GL5, * Class MB 235.20

1st change to

15,000

30,000

45,000

following each

40,000

90,000

120,000

* For vehicles marketed outside of Brazil, the recommended lubricants should be consulted on the website http://bevo.mercedes-benz.com (Sheet 231.2).

Voith hydraulic retarder oil change intervals

Retarder

Recommended lubricant

Operations under severe conditions km

Operations under mixed conditions km

Operations under road conditions km

R120
R123
R115 E

Oil according to MB 235.27 (Voith type A)

every 45,000

every 45,000

every 60,000

Oil according to MB 235.28 (Voith type B)

every 60,000

every 60,000

every 90,000

Oil according to MB 235.29 (Voith type B)

every 90,000

every 90,000

every 120,000

The first oil change of the rear axles must be carried out in the first maintenance service "M".

To identify your vehicle rear axle type, see respective construction number recorded in the axle identification plate.