SI07.15-T-0019A | Service Information: Return shipment of MR/PLD control unit | 9.11.04 |
ENGINE 457 in MODELS 613, 671
For correct diagnosis of the MR/PLD control unit, a printout of the quick test report, the MR/PLD parameterization, the questionnaires (TI07.15M050) and the removed control unit must be sent in when carrying out a replacement.
If no error is stored in the MR/PLD control unit and no current error is stored in the FMR control unit, then provide a brief description in the questionnaire as to the reason for the removal.
Most of the MR/PLD control units submitted under warranty are discovered not to contain any errors.
When replacing an MR/PLD control unit under warranty, always use STAR DIAGNOSIS to read out and print out the fault memory.
Return the MR/PLD control unit together with the quick test report and the completed questionnaire for investigation.
By completing the questionnaire, we receive additional information that is indispensable for fast and targeted troubleshooting.
In order to avoid transport damage with return shipments and possible loss of the fault report and questionnaire, return papers together with the MR/PLD in the original packaging.
Settlement for damaged parts:
Return shipment of damaged parts from all service partners (incl. foreign countries).
Return address for damaged parts:
EvoBus GmbH
Quality assurance ULM (QSU-LS)
Abladestelle 960
Otto-Hahn-Str. 8
D-89231 Neu - Ulm