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Service outlet/Operation no. | ||
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Vehicle identification number | ||
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Tester: Name | Date | |
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Telephone number for any queries | ||
1. Air conditioning setting when problem occurs |
Temperature setting | left__________°C | right__________°C | ||
Air conditioning (AC) | ☐ ON | ☐ OFF | ||
Recirculated air | ☐ ON | ☐ OFF | ||
Automatic mode | ☐ ON | ☐ OFF | ||
With manual adjustment | ||||
Air distribution | ☐ Top | ☐ Center | ☐ Bottom | |
Blower stage | ________________ | |||
Defrost | ☐ ON | OFF ☐ | ||
Climate control type (THERMOTRONIC only) | ||||
☐ Focus | ☐ Medium | ☐ Diffuse | Other______ | |
DYNAMIC SELECT setting (only with code B59) | ||||
☐ E (ECO) | ☐ S (Sport) | ☐ S+ (Sport+) | ☐ C (Comfort) | ☐ __________ |
2. Ambient conditions |
Outside temperature | _________ °C | ||
Number of persons in vehicle | _________ | ||
Animals in vehicle | ☐ Yes | ☐ No | Remark________________ |
Wet clothing | ☐ Yes | ☐ No | Remark________________ |
☐ Rain | |||
☐ Snow | |||
☐ Other | ☐ Fog | Remark________________ | |
☐ Day | |||
☐ Night | |||
3. Location of fogging |
☐ Fogging inside | ☐ Fogging outside |
Bereich einzeichnen |
P00.00-5752-06
If pictures or videos of the problem are available, it would be helpful if these could be made available to us. |
Other_________________________________________________________________________________________ |
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4. When is the fogging noticed? |
Windows are fogged even before entering the vehicle | ☐ | |
Immediately after entering the vehicle | ☐ | |
Within the first 2 min after starting the vehicle | ☐ | |
When starting/stopping | ☐ | |
After a long journey | ☐ | (approx. ___________min) |
Frequency/regularity (how often and when does this occur)? | ||
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(E.g.: Whenever I drive to work in the morning. On the way home from sport, immediately after setting off.) | ||
5. Which driving situation: |
☐ Urban traffic | ☐ Rural highway | ☐ Freeway |
Can you briefly describe the situation in greater detail (e.g. when entering a tunnel, long downhill driving …)? |
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6. Usual parking location: |
☐ Garage | ☐ Underground garage | ☐ Carport | ☐ Outdoors |
7. Predominant usage of vehicle: |
Short distances (journeys <10 km) | |
Medium distances (journeys <100 km) | |
Long distances (journeys >100 km) | |
Miscellaneous | |
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8. Air vent setting |
Side air vents | ☐ left | ☐ open | ☐ closed |
☐ right | ☐ open | ☐ closed | |
Air vents pointed at side windows | ☐ Yes | ☐ No | |
On vehicles with air vent in B-pillar: | ☐ left | ☐ open | ☐ closed |
☐ right | ☐ open | ☐ closed | |
Air vent pointed at side window | ☐ Yes | ☐ No |
Defroster vents: |
Left defroster vent: ________°C | Right defroster vent: ________°C |
The air outlet temperature of the defroster vent must be measured manually. The measuring gauge must hang freely in the air flow without touching any other component, otherwise the measurement results will be incorrect. | |
Assistance from workshop: |
Can the fogging be reproduced by the workshop? | ☐ Yes | ☐ No | Remark__________________ |
Can water entry into the vehicle interior be fully ruled out? | ☐ Yes | ☐ No | Remark__________________ |
Actual values required for assessment and obtained from XENTRY for current problem: |
Control units view - Air conditioning - AAC air conditioning - Actual values | |||
Climate control | |||
Blower regulator/blower motor | |||
Vehicle interior humidity and temperature sensor | |||
Defroster/footwell/center air vent flap actuator motor | |||
Left/right blend air flap actuator motor | |||
Air conditioning control unit log | |||
Air conditioning coding (customer request/workshop) | |||
Pictures of problem/videos |